At H.R Sport Gear, we are committed to providing premium-quality custom sportswear with reliable worldwide shipping and professional customer support. Please review our shipping and return policy before placing your order.

Shipping Policy

Worldwide Shipping

We proudly ship bulk sportswear orders to customers worldwide. Whether you’re a sports brand, retailer, distributor, school, club, or corporate organization, we ensure your order is delivered safely and on time.

Order Processing

• Custom orders are processed after payment confirmation and design approval.
• Production begins only after all artwork, sizing, and specifications have been approved.
• Processing time varies depending on product type and order quantity.

Production Time

Production typically takes 2–5 weeks depending on:

• Order quantity
• Product type
• Customization requirements
• Seasonal demand

Large wholesale orders may require additional production time.

Shipping Time

Estimated delivery times:

• North America: 5–10 Business Days
• Europe: 5–10 Business Days
• Middle East: 5–8 Business Days
• Australia & New Zealand: 7–12 Business Days
• Other International Destinations: 7–15 Business Days

Delivery times may vary due to customs clearance or local courier services.

Shipping Partners

We work with trusted international courier companies including:

• DHL Express
• FedEx
• UPS
• TNT
• EMS

The shipping carrier is selected based on destination and the fastest available service.

Tracking Information

Once your order has been shipped, you’ll receive a tracking number via email so you can monitor your shipment in real time.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in our product or shipping prices.

Return Policy

Custom Products

Because all products are manufactured according to customer specifications, customized and personalized items cannot be returned or exchanged unless there is a manufacturing defect or an error made by H.R Sport Gear.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect:

• Notify us within 7 days of delivery.
• Include clear photographs of the issue.
• Our team will investigate your claim promptly.
• If approved, we will repair, replace, or remake the affected products at no additional cost.

Non-Returnable Items

The following items cannot be returned:

• Custom printed uniforms
• Personalized apparel
• Embroidered products
• Private label/OEM products
• Used or washed items
• Products damaged through misuse

Order Cancellation

Orders may only be cancelled before production begins.

Once production has started, cancellations are no longer possible because materials and manufacturing have already been allocated.

Quality Assurance

Every order undergoes strict quality inspection before shipment to ensure it meets our manufacturing standards and your approved specifications.

Need Assistance?

If you have any questions regarding shipping, production schedules, returns, or bulk orders, our customer support team is always ready to help.

H.R Sport Gear is dedicated to delivering premium-quality sportswear, reliable service, and a smooth wholesale purchasing experience for customers around the world.